Sunday, August 17, 2008

In Response to Aditya Birla Minacs

Aditya Birla Minacs
Objectively:
-Practically unlimited financial resources as is funded by India's second largest business conglomerate (e.g.-Indian version of the Ayala's or Sy's with Tata being first and Aditya Birla being second).
-Is riding on Minacs' experience and clients, Minacs is Canada's largest BPO company which Aditya Birla bought out and merged with its TransWorks group (BPO arm) two years ago.
-Operates on/at COPC and ISO2002 levels. Process based (which the Indians are notoriously good/bad at depending on how you look at it).
-ABM will only partner with bluechip organizations--job security assured.
Subjectively:
-Working with Indian managers provides you with a strong process/reporting skills base. You gain the advantage of having their 5 year head start in the industry.
-This experience exposes you to their work ethic wherein long hours is the norm. The cultural raison d'être being that due to high levels of unemployment over there, there is a premium for bpo jobs which provide up to 3 times as much renumeration situationally. Hence, Indians think nothing of working an extra 6 hours without pay to retain their jobs. The local analogy would be that an agent there earning PHP 8,500 a month would be a Filipino agent earning an equivalent PHP 24,000 here.
-ABM is rapidly expanding, Supervisor Team last year is now Management Team this year--Career growth assured based on longevity and performance at work. Talent is present.

Bottomline:
+: You will receive upper percentile renumeration, comp. package especially at a supervisory/managerial level
-: You will have to work within the framework of the Indian BPO culture, Service Levels delivery at all levels.

http://www.pinoyexchange.com/forums/showthread.php?t=348895&page=4

No comments: