Sunday, August 17, 2008

In response to Korean online English "teaching" centers--a different breed of "call centers"

Objective: Dealing with South Koreans for business means dealing with their culture.

Business:
Cost cutting as opposed to revenue generation.
Maximum efficiency as opposed to comfort.
I could go on actually.

End Results:
They are taking full advantage of an unregulated sub-industry.
Koreans will not adapt to us--we will have to adapt to them.
Fluency in English is the prime determinant in entering an A-Level tertiary institution which determines entry into an A-Level company.

The Korean English Tutorial/Schooling market should be actively monitored and managed or else they'll continue cutting costs and driving efficiency.

Notice how in the end, the cultural traits drive the type of business practices in the BPO industry?

Eat my kimchi, and like it.

http://www.pinoyexchange.com/forums/showthread.php?t=341476

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