In response to Bakit walang UNION ang mga taga-callcenter???

Afterburns,

There is no union for BPO professionals and employees simply because there is no WILL.

SaintLuci poses that companies should protect themselves by having their own union,

"In my opinion, it is the opposite between "unionized" (usually manufacturing) companies and "non-unionized" call center companies. The call centers per se should actually be the ones to form a union because agents (and other employees) are so in demand that these centers are just losing them left and right (-SaintLuci)."

and she makes a valid point. This is in fact what the major companies did. CCAP (www.ccap.ph) was organized in October 2001 to lobby for tax breaks, business advantages, and as a medium between vendors, clients, and the government. BPAP (http://www.bpap.org/bpap/index.asp) was launched relatively recently as an umbrella organization to handle Offshoring and Outsourcing in the Philippines. BPAP has direct government support now.

You're right, we need an organization that will protect the interests, well being, and future of the actual BPO or rather O&O (woohoo, new term na naman) worker.

I know a few people who agree. I'm sure you do too. So the next step is to generate that WILL.

I look forward to hearing from you if this is still of interest or concern.

http://www.pinoyexchange.com/forums/showthread.php?t=349071