Sunday, August 17, 2008

In response to how tiring is work in a callcenter

This industry is taxing in that it tires you out:
Physically, Emotionally, Spiritually, and Sexually.

Wait, that happens in all industries.

I've seen students make a go at working BPO at night and pushing to study during the day. Health will fail no matter what. Its commitment that keeps these brave souls literally 'alive.'

Even working at night has its attendant health risks, which run the gamut of blood pressure disorders, anxiety, insomnia, weight loss/gain, STD, Lung ailments, etc...

Instead of trying to work 24 hours a day, why not focusing on 8 or 9 hours of quality work wherein you exceed expectations? If you persist and excel in working multiple jobs--then you will definitely get rich in the states.

I for one look with dread at the near future wherein we will have a similar culture to that of the US of A where most middle class people have 1.5 to 2.5 jobs.

At an agent level, most BPO professionals work at maxing out on overtime to reap benefits. Going up the ladder wherein OT pay is not an option, its really exceeding SLAs or Sales Quotas that bring home the proverbial bacon.

Mahal nang bacon ano? Bakit kaya?

Here's my 75 centavos:

If you're under 25 years old, go for it. Try it out for 6 months or less. You're young enough to afford mistakes.

Realize though, that working one job efficiently and smartly will provide more opportunities for income and compensation (especially if its incentive or bonus driven) as opposed to working 2 jobs at 50% capability or worse incompetently.

Point in fact, in terms of BPO, the higher you move up the ladder, the more hours you will have to put in anyway. Inbound Customer Service management for example will have you being on call like a doctor. Outbound telemarketing will have you pushing shift times just to reach quotas.

Why not have 1 core job and have 1 or more 'sidelines' instead?

http://www.pinoyexchange.com/forums/showthread.php?t=358026

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