Providing cautionary advice to a newbie

Word of Caution:

The BPO Industry will expose you to wholly different social and working culture. Unless you enter with a clear head and a solid commitment you may be seduced by the unsavory aspects of the business.

Bluntly, an exposure to: casual relationships, spendthrift lifestyle to work off stress, health repercussions, and lack of quality time with your immediate family. Caveat Emptor, seriously.

The financial returns from working BPO will redefine your thinking about earning income. On the other hand, the personal returns may be adverse. No bull.

If Decided:
Once decided, give yourself the advantage of having a resume that will scream 'hire me.' Gear it towards what recruiters are looking for--experience in communicating with foreigners, relatively good tenures at previous workplaces ( 1 year and up periods of sustained work), and the potential to learn and do well for the targeted account. Let your resume show these things and you are set.

Live in Cubao--might as well work in Cubao. Take a sheaf of resumes, wear good walking shoes and office attire, and just walk into the organizations there. You'll eventually end up getting in to at least 3. Take note that you will have to decide whether you want to take calls (inbound accounts, usually customer service or technical support) or make calls (outbound accounts, sales or telemarketing).

Entering this industry is a life-changing choice.

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I'm a parent as well Mom2Eliam. In fact my son is the reason why I got into the industry in the first place. While the immediate cost/financial benefits are great--the emotional impact on your family and self must be managed effectively.

An alternative approach would be to look for a day-shift account in order to have semblance of a more 'regular' job. This may help you avoid the negative social and health aspects of working at night.

If you can invest in a good broadband connection and PC set-up you may look at working at home. There are opportunities for encoding, online tutoring for Koreans, etc...

You may message me directly if you would like more information.

Best regards.